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Support and Customer Service
You can e-mail our customer care team at Or you can call us toll-free at 866-226-6410 from 9 a.m. – 8 p.m ET, Monday through Friday. Please note that you may need to provide the following info:

1) Are you using a PC or Mac?
2) What is your operating system? e.g.: Windows XP, Windows 2000, Mac OS X
3) What is your browser? e.g.: Explorer, Firefox, Safari
4) Which browser version?
5) Are you using AOL? If so, what version?

Please provide as much detailed information as you can about the problem, including an exact description of any error messages you receive.

Joy Bauer Inquiries:

Television, Business & Spokesperson
Olivia Metzger

William Morris Endeavor Entertainment
Bethany Dick

Dystel & Goderich Literary Management
Jane Dystel

Press Interviews, Licensing
Ian Bauer
(917) 270-9200